Senior 360 Degree E-Commerce Executive committed to growth, customer experience and continuous improvement



Confidential candidate dossier

Focused on platform growth & client experience optimization. 10 year experience in an industry leading pure-player E-commerce company.


You are receiving this confidential presentation dossier as a professional courtesy, as we only address a number of carefully selected organizations..

Professional Career


Director of a national e-commerce business unit with a full scope and P&L responsibility.

Managing a cross-functional direct team of 7 people (account managers, customer success, marketing) and indirectly sets goals and targets to 8 other teams across EU markets.

Leading multi-disciplinary projects combining tech, marketing and financial teams.

Highly skilled in digital marketing, customer experience optimisation, market analysis, business development and cross-functional team management

Positions held: Marketing Manager, Books; Senior Marketing Manager, Toys, Senior Product Manager, Parent Experience

Senior Product Manager, Customer Experience, Senior Product Manager, EU Customer Growth and Advocacy, Manager, FR Marketplace Business Development


Achievements & Impact

Marketplace Growth

10% Year on Year revenue growth on each of the different business units she worked

for. +300 online sellers onboarded and monitored in 8 months in France

Project Management

Leading customer success innovation projects with engineering teams. 100 ideas received

from internal teams, 5 successfully launched. +500 customer experience improvements made / year.

R&D & Innovation

Experienced in automation initiatives and the coordination and application of consumer research

Mentorship & D&I

Active Mentor in the Future Engineers Program as well as active participation in the DEI Committee



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